Legal
Terms & Conditions
In these terms, "we", "us" and "our" mean Minenhle Junior Nhlumayo trading as J's Web Development & Cyber Guard Tech, and "you" means the person or business asking for our services. Nothing in these terms takes away any right you have under the Consumer Protection Act 68 of 2008, the Electronic Communications and Transactions Act 25 of 2002, or, for UK consumers, UK consumer law.
1. Who we are
As required by section 43 of the Electronic Communications and Transactions Act:
| Full name and legal status | Minenhle Junior Nhlumayo, sole proprietor, trading as J's Web Development & Cyber Guard Tech |
|---|---|
| Physical address | Johannesburg, Gauteng, South Africa. The full street address for service of documents is given in every written quote and on request. |
| Phone and WhatsApp | +27 60 462 4900 |
| jswebdevandcyberguardtech@gmail.com | |
| Services | Website design and development, bookings and online shops, automation, and website security |
| Privacy | See the Privacy Policy |
2. Quotes and scope
Every project starts with a written quote that sets out what will be built, the price, the currency, the number of design revision rounds included, and the expected timeline. A quote is valid for 30 days. The project begins when you accept the quote in writing (email or WhatsApp is fine) and the deposit is paid. Anything not listed in the quote is not included.
3. Payment
- 50% deposit before design work starts. The deposit reserves time in the schedule and pays for the design stage.
- 50% balance when the site is ready to go live, before it is moved to your domain.
- Invoices are payable within 7 days by EFT to the account on the invoice. Always confirm bank details by phone before paying, because criminals sometimes fake invoices.
- If a payment is late, work may pause until it is paid. No interest is charged unless agreed in writing.
- Ongoing services such as security monitoring or website care are billed as set out in their quote.
4. Your part
You agree to supply the text, photos, logos and other content for your site, and you confirm you have the right to use them. You are responsible for the accuracy of your content and for any legal requirements of your own business (for example the privacy notice for data your website collects, which we can help you prepare). Delays in content or feedback may move the timeline.
5. Revisions and changes
The design stage includes the revision rounds stated in your quote. Once you approve the design, the build follows it. New features or extra changes after approval are quoted separately and only done after you agree to the price in writing.
6. Ownership
Once the project is paid in full, you own the finished website, its design and its code, and your domain and accounts are in your name. Until then, ownership stays with us. We keep ownership of our general tools, methods and know-how, which we may use again on other projects. Fonts, plugins, images or services from third parties stay under their own licences, which will be explained to you.
We may show the finished site and a short description in our portfolio unless you ask us not to in writing.
7. Hosting, domains and third parties
Hosting, domain names, email, payment gateways and similar services are provided by third parties under their own terms and prices. We set them up in your name where possible, but we are not responsible for their outages, price changes or policies.
8. Security services
Security work by Cyber Guard Tech is done with reasonable skill and care using recognised good practice. No system can be made completely secure, so we cannot guarantee that an attack will never succeed. We only test or scan systems that you own or are authorised to have tested, and only with your written permission, as the Cybercrimes Act 19 of 2020 requires. You remain responsible for keeping your own passwords and devices safe and for applying updates we recommend.
9. Fixing problems
If something we built does not work as agreed, tell us within 30 days of launch and we will fix it at no charge. This does not cover changes made by someone else, problems caused by third-party services, or new features.
10. Cancellation and refunds
Cancellation and refunds are covered in the Refund Policy, which forms part of these terms.
11. Liability
As far as the law allows, our total liability for any claim about a project is limited to the amount you paid for that project, and we are not liable for indirect losses such as lost profits. This does not limit liability for gross negligence, fraud, or anything the Consumer Protection Act or other law does not allow us to limit.
12. Confidentiality and privacy
We keep your business information, logins and unpublished plans confidential and use them only for your project. Personal information is handled as described in the Privacy Policy.
13. Complaints and disputes
If you are unhappy, contact jswebdevandcyberguardtech@gmail.com or WhatsApp +27 60 462 4900 first. You will get a reply within 5 working days, and we will try in good faith to put things right. If we cannot agree, either of us may refer the matter to mediation before going to court. These terms are governed by the law of the Republic of South Africa. UK consumers keep the protection of the law where they live.
14. Using this website
The content on this website is general information, not professional advice for your specific situation. The portfolio sites are studio projects. Links to other websites are provided for convenience and we are not responsible for their content.
15. Changes to these terms
These terms may be updated from time to time. The version on the date you accepted your quote applies to your project.